Remote Donation & Pledge Drive Specialist

Vocalink Connections; Cedartown (GA); Remote; USD 18.000 - 21.000; Teilzeit

Zusammenfassung

Vocalink Connections is seeking independent contractors to handle inbound donor calls for nonprofit fundraising campaigns from a remote home office in the United States. You will serve as a Donation Processor or Pledge Drive Specialist, recording details and ensuring accuracy while following approved scripts.

The role emphasizes reliable scheduling, strict adherence to privacy, and high-quality donor interactions.

Qualifikationen

• High school diploma or GED.
• At least six months of remote customer-service experience or one year of onsite customer-service experience.
• Accurate typing and data-entry abilities.
• The ability to listen, speak, and navigate systems simultaneously.
• Dependability and strong personal accountability.
• The ability to work independently.
• A quiet, dedicated workspace.

Aufgaben

• Answer inbound donor calls professionally.
• Record donation and pledge information accurately.
• Confirm names, contact details, and transaction information.
• Move confidently between required computer systems.
• Protect donor privacy and confidential information.
• Maintain quality and compliance with standards.
• Arrive on time for servicing intervals and meet campaign performance expectations.

Kenntnisse

Remote customer-service

Typing

Data-entry

Active listening

Dependability

Independence

Quiet workspace

Accountability

Ausbildung

High school diploma or GED

Jobbeschreibung

Vocalink Connections is seeking independent contractors to handle inbound donor calls for nonprofit fundraising campaigns from a remote home office in the United States. You will serve as a Donation Processor or Pledge Drive Specialist, recording details and ensuring accuracy while following approved scripts.

The role emphasizes reliable scheduling, strict adherence to privacy, and high-quality donor interactions.