Remote Inbound Donor Support Specialist — Fundraising

Vocalink Connections; Town of Arcadia (NY); Remote; USD 18,000 - 21,000; Full time

Job summary

Vocalink Connections is seeking independent contractors to support major nonprofit fundraising campaigns from home. This inbound-only role handles donor calls, records donations, and follows approved scripts.

You must have a high school diploma or GED, remote customer-service experience, reliable equipment and a quiet workspace. This 1099 opportunity offers flexible schedules and earnings of $13–$15 per hour.

Qualifications

• Applicants must possess a high school diploma or GED.
• At least six months of remote customer-service experience or one year of onsite customer-service experience.
• Accurate typing and data-entry abilities.
• The ability to listen, speak, and navigate systems simultaneously.
• Dependability and strong personal accountability.
• The ability to work independently.
• A quiet, dedicated workspace.

Responsibilities

• Answer inbound donor calls professionally
• Follow approved scripts without unnecessary deviation
• Accurately record donation and pledge information
• Confirm names, contact details, and transaction information
• Move confidently between required computer systems
• Protect donor privacy and confidential information
• Maintain quality and compliance standards
• Arrive on time for every accepted servicing interval
• Meet campaign performance expectations

Skills

Remote customer-service experience

Onsite customer-service experience

Typing and data-entry

Active listening and multi-system

Dependability and accountability

Independent work capability

Quiet workspace

Education

High school diploma or GED

Job description

Vocalink Connections is seeking independent contractors to support major nonprofit fundraising campaigns from home. This inbound-only role handles donor calls, records donations, and follows approved scripts.

You must have a high school diploma or GED, remote customer-service experience, reliable equipment and a quiet workspace. This 1099 opportunity offers flexible schedules and earnings of $13–$15 per hour.