Remote Inbound Donor Processing Specialist (Pledge Drives)

Zohorecruit; Town of Florida (NY); Remote; USD 18,000 - 21,000; Part time

Job summary

Vocalink Connections is seeking a Remote Nonprofit Donation Processor / Pledge Drive Specialist to support inbound donor calls from home. This 1099 independent-contractor role lets you choose servicing hours while following campaign scripts to process pledges and donations.

Requirements include a high school diploma or GED, at least 6 months of remote or 1 year onsite customer-service experience, reliable internet, and a quiet workspace.

Qualifications

• A high school diploma or GED.
• At least six months of remote customer-service experience or one year of onsite customer-service experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• The ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• A quiet, dedicated home workspace.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Meet attendance and performance expectations.

Skills

Verbal communication

Active listening

Data entry

Systems navigation

Education

High school diploma or GED

Tools

USB headset with noise cancellation

Wired high-speed internet

Job description

Vocalink Connections is seeking a Remote Nonprofit Donation Processor / Pledge Drive Specialist to support inbound donor calls from home. This 1099 independent-contractor role lets you choose servicing hours while following campaign scripts to process pledges and donations.

Requirements include a high school diploma or GED, at least 6 months of remote or 1 year onsite customer-service experience, reliable internet, and a quiet workspace.