Remote Inbound Customer Service Pro

Studio 613, Inc.; Athens (GA); Remote; USD 30,000 - 50,000; Full time

Job summary

Studio 613, Inc. is hiring remote customer service specialists across the United States, excluding certain states. The ideal candidates will be self-starters with a strong commitment to exceptional customer service.

Applicants must possess at least 6 months of customer service experience and have excellent communication skills. The position involves troubleshooting and assisting customers via various channels to ensure satisfaction and resolve inquiries effectively.

Qualifications

• Minimum 6 months customer service/technical troubleshooting experience.
• Must have excellent written and verbal communication skills.
• Must be self-motivated and able to work independently.

Responsibilities

• Provide top-notch customer service to clients.
• Perform basic troubleshooting tasks for client products and services.
• Ensure First Call Resolution and complete Customer Satisfaction.

Skills

Customer service experience

Technical troubleshooting

Organizational skills

Communication skills

Education

US citizenship

Tools

Windows operating systems (Windows 7, 8, 8.1, 10)

Job description

Studio 613, Inc. is hiring remote customer service specialists across the United States, excluding certain states. The ideal candidates will be self-starters with a strong commitment to exceptional customer service.

Applicants must possess at least 6 months of customer service experience and have excellent communication skills. The position involves troubleshooting and assisting customers via various channels to ensure satisfaction and resolve inquiries effectively.