Remote Inbound Customer Support Specialist — Flexible Hours

Ezarly; United States; Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible scheduling

No commute expenses

Work-from-home environment

Opportunity to grow in the customer service sector

Job summary

A leading customer service company in the United States is looking for a skilled Customer Service Representative to provide exceptional support remotely. You will manage inbound and outbound calls, respond to inquiries, and provide sales support in a fast-paced environment, enjoying flexible scheduling and a comfortable work-from-home setup. Ideal candidates thrive under pressure and possess strong communication and problem-solving skills, with the capability to work independently and in a team.

Qualifications

• Ability to work independently and as part of a team.
• Reliable internet connection and quiet workspace.
• Must pass background check and drug screening.
• Willingness to work 15-20 hours a week, including weekends.

Responsibilities

• Handle inbound calls from clients’ customers.
• Make outbound calls to clients’ internal support departments.
• Transfer calls to designated internal departments as needed.
• Stay updated on clients’ sales and promotions.

Skills

Excellent communication skills

Customer service skills

Problem-solving skills

Ability to work in a fast-paced environment

Patience and empathy

Tools

USB headset with microphone

Hard-wired broadband internet service

Call center noise-cancelling phone

Job description

A leading customer service company in the United States is looking for a skilled Customer Service Representative to provide exceptional support remotely. You will manage inbound and outbound calls, respond to inquiries, and provide sales support in a fast-paced environment, enjoying flexible scheduling and a comfortable work-from-home setup. Ideal candidates thrive under pressure and possess strong communication and problem-solving skills, with the capability to work independently and in a team.