Remote Inbound Booking & Support Specialist

Ezarly; United States; Remote; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Remote work arrangements

Opportunity for advancement

Job summary

A customer service firm is looking for a skilled Customer Service Representative to provide exceptional remote support. You'll manage inbound and outbound calls, resolve issues, and maintain high sales performance. Ideal candidates have customer service experience, excellent communication skills, and a quiet workspace. The position offers flexibility in scheduling, eliminating commute time, and opportunities for advancement within the customer service telecommunications industry.

Qualifications

• 1+ year of experience in customer service or a related field.
• Dedicated, quiet, and distraction-free workspace.
• Reliable computer, USB headset, and high-speed internet connection.

Responsibilities

• Handle inbound customer calls, resolving booking-related issues.
• Make outbound calls for status updates and clarification.
• Transfer calls to designated internal support departments.

Skills

Excellent communication skills

Interpersonal skills

Ability to work under pressure

Problem-solving skills

Education

High school diploma or equivalent

Job description

A customer service firm is looking for a skilled Customer Service Representative to provide exceptional remote support. You'll manage inbound and outbound calls, resolve issues, and maintain high sales performance. Ideal candidates have customer service experience, excellent communication skills, and a quiet workspace. The position offers flexibility in scheduling, eliminating commute time, and opportunities for advancement within the customer service telecommunications industry.