Remote Inbound Customer Support Specialist

Re-krut Services; Bismarck (ND); Remote; USD 12,398 - 19,286; Full time

Job summary

A virtual customer service company is seeking Virtual Customer Service Professionals to handle inbound calls and resolve client concerns. Candidates must be 18 or older, have a high school diploma, and possess excellent communication skills. The role allows for flexible scheduling, with a minimum of 25 hours per week. Technical requirements include a dedicated phone line and computer specifications. This position offers an hourly pay range of $9.00 – $14.00 based on experience.

Qualifications

• Must be 18+.
• Minimum 3+ months of customer service, retail, or sales experience preferred.
• Comfortable with basic computer skills including email and documents.

Responsibilities

• Resolve concerns or complaints related to your client.
• Work minimum 25 hours per week, with full-time hours available.
• Make your own schedules and work from home.

Skills

Excellent listening skills

Strong English communication skills (verbal and written)

Ability to multitask and prioritize

Education

High school diploma or equivalency

Some secondary education or college preferred

Job description

A virtual customer service company is seeking Virtual Customer Service Professionals to handle inbound calls and resolve client concerns. Candidates must be 18 or older, have a high school diploma, and possess excellent communication skills. The role allows for flexible scheduling, with a minimum of 25 hours per week. Technical requirements include a dedicated phone line and computer specifications. This position offers an hourly pay range of $9.00 – $14.00 based on experience.