Remote In-Patient Homecare Specialist — Evening (1–10pm CST)

Solventum; Maplewood (NJ); Remote; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Health Savings Account

Retirement benefits

Job summary

Solventum seeks an In Patient Facility Homecare Specialist (Kaiser Team) for remote work in the US. The role focuses on order release, billing, and support to healthcare professionals, with strong emphasis on cross-functional collaboration and process improvement.

Requires a High School Diploma or GED and at least five years in customer support or healthcare operations. Remote location, CST hours, and occasional Saturday rotation are part of the schedule.

Qualifications

• High School Diploma/GED and five years of customer support experience.
• Experience providing operational support in healthcare or related environment.

Responsibilities

• Manage order release, billing setup, and documentation follow-up for timely revenue realization.
• Review ship-pending orders for missing information and coordinate with internal and external customers.
• Partner with Sales and cross-functional teams to secure approvals and resolve issues.
• Prioritize daily worklists and recertification activities to minimize billing delays.
• Deliver excellent customer service and identify process improvements.

Skills

Customer service

Communication skills

Critical thinking

Multitasking

Education

High School Diploma/GED

Tools

HERO

Oracle

Delair

FileNet

Genesis

Job description

Solventum seeks an In Patient Facility Homecare Specialist (Kaiser Team) for remote work in the US. The role focuses on order release, billing, and support to healthcare professionals, with strong emphasis on cross-functional collaboration and process improvement.

Requires a High School Diploma or GED and at least five years in customer support or healthcare operations. Remote location, CST hours, and occasional Saturday rotation are part of the schedule.