Remote In-Home Care Solutions Consultant

Honor; Oregon; Hybrid; USD 27,000 - 30,000; Full time

Benefits offered by this job

Equity

401K with 4% match

Medical, dental and vision coverage

Disability insurance (STD/LTD) andLife

Time off program

Employee Assistance Program

Job summary

Honor is seeking a Care Solutions Consultant to guide families through initial conversations about in-home, non-medical care and to connect with potential clients via phone, email, chat, and text. You will assess client needs, explain how Home Instead can help them age well at home, and achieve daily outreach and conversion targets in a high-energy, performance-driven role.

You will work full-time remotely, with a regular schedule including every fourth weekend, and participate in onboarding

Qualifications

• 3+ years of phone-based sales or customer service experience (inbound and outbound).
• Bachelor’s degree or equivalent professional experience required.
• Experience in a high-volume call center environment.
• Thrives in a metrics-driven environment and is motivated by meeting goals and incentives.
• Empathetic communicator who can balance compassion with confident sales execution.
• Experience working remotely and staying connected to a virtual team.
• Experience in home care, healthcare, or senior services is a strong plus.

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Use CRM tools such as Salesforce or others to track activity and follow up consistently.

Skills

Phone-based sales & customer service

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Honor is seeking a Care Solutions Consultant to guide families through initial conversations about in-home, non-medical care and to connect with potential clients via phone, email, chat, and text. You will assess client needs, explain how Home Instead can help them age well at home, and achieve daily outreach and conversion targets in a high-energy, performance-driven role.

You will work full-time remotely, with a regular schedule including every fourth weekend, and participate in onboarding