Remote Implementation Business Analyst II — SaaS

Axon; Minneapolis (MN); Remote; USD 79,000 - 126,000; Full time

Benefits offered by this job

Competitive salary and 401k with 401k

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

Snacks in offices

Job summary

Axon is seeking a Business Analyst to partner with public safety agencies, translating operational needs into configured software solutions within a leading public safety SaaS platform. You’ll work in a cross-functional deployment team, guiding business analysis, requirements, and testing to support mission-critical outcomes.

You will engage with customers, document workflows, and ensure solutions align with agency goals while navigating complex regulatory requirements and diverse stakeholder

Qualifications

• Bachelor in Business, Operations, Computer Science, or Engineering.
• 2-3+ years of relevant SaaS implementation experience
• Experience with Law Enforcement.
• Experience managing process improvement or facilitating change management amongst teams.

Responsibilities

• Collaborate with the customer to configure systems to achieve business outcomes.
• Capture the voice and desired outcomes of the customer to drive business process documentation.
• Discover complex business requirements and work with teams to design and deliver solutions.
• Assess impact and feasibility of proposed solution evaluating alternatives and delivering solutions.
• Design, administer, and document functional/user acceptance tests and training.
• Translate complex business requirements into quality technical configurations.

Skills

SaaS implementation

Change management

Problem solving

Education

Bachelor in Business, Operations, Computer Science, or Engineering

Job description

Axon is seeking a Business Analyst to partner with public safety agencies, translating operational needs into configured software solutions within a leading public safety SaaS platform. You’ll work in a cross-functional deployment team, guiding business analysis, requirements, and testing to support mission-critical outcomes.

You will engage with customers, document workflows, and ensure solutions align with agency goals while navigating complex regulatory requirements and diverse stakeholder