Remote Implementation Analyst II – Benefits Systems

bswift LLC; Northern (KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Remote first

Competitive compensation

Professional development

Job summary

bswift is seeking an Implementation Analyst II to build, test, and audit client systems while supporting consumers with our benefits administration software. You will manage data, configure systems, and collaborate across teams to ensure successful implementations.

Required: a Bachelor's in business or related field, 2+ years in client-facing analysis, and advanced MS Excel skills. Remote-first with robust benefits and growth opportunities in a fast-paced environment.

Qualifications

• Bachelor’s degree in business administration or related field is required.
• 2+ years of professional client‑facing experience within analysis and data management.
• Advanced proficiency in MS Excel (VLOOKUPs, data summaries) and working knowledge of other MS Office tools.
• Extensive experience with databases, data interpretation, and data manipulation.
• Strong written and verbal communication skills.

Responsibilities

• Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules.
• Test client sites to ensure proper system functionality and quality.
• Import client data into the system and ensure data accuracy throughout implementation.
• Prepare employee and employer communication documents.
• Triage client tickets and questions via email and voicemail and provide appropriate next response times.
• Resolve data discrepancies with external vendors and ensure accurate information exchange.
• Audit system data from various sources and produce summary and detailed reporting.

Skills

Client-facing

Data analysis

Communication

Education

Bachelor’s degree in business administration or related field

Tools

MS Excel

MS Office

Job description

bswift is seeking an Implementation Analyst II to build, test, and audit client systems while supporting consumers with our benefits administration software. You will manage data, configure systems, and collaborate across teams to ensure successful implementations.

Required: a Bachelor's in business or related field, 2+ years in client-facing analysis, and advanced MS Excel skills. Remote-first with robust benefits and growth opportunities in a fast-paced environment.