Remote Hurricane Relief Call Center Agent

MCI; Louisiana (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Incentives & Rewards

Job summary

MCI Careers is seeking Hurricane Relief Agents for temporary remote positions contingent on disaster relief needs. Candidates will assist customers with inquiries, apply customer service techniques, and ensure positive experiences. Ideal applicants must be 18+ with a high school diploma and excellent communication skills. MCI offers competitive compensation and benefits like paid time off and health coverage post-60 days. This role requires reliability and teamwork in a high-paced environment.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Utilize service techniques and systems.
• Escalate customer dissatisfaction to proper channels.

Skills

Organizational skills

Communication skills

Customer service oriented

Problem solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is seeking Hurricane Relief Agents for temporary remote positions contingent on disaster relief needs. Candidates will assist customers with inquiries, apply customer service techniques, and ensure positive experiences. Ideal applicants must be 18+ with a high school diploma and excellent communication skills. MCI offers competitive compensation and benefits like paid time off and health coverage post-60 days. This role requires reliability and teamwork in a high-paced environment.