Remote Hurricane Disaster Relief Agent (Temporary)

MCI; Georgia; Remote; USD 20,664 - 27,552; Part time

Job summary

MCI is seeking a remote, temporary hurricane disaster relief agent to assist customers with inquiries from 8:00 AM to 8:00 PM ET. The ideal candidate should have excellent organizational and communication skills, a high school diploma, and be capable of multi-tasking in a fast-paced environment.

This position requires reliability and the ability to thrive under changing conditions. Candidates must submit to a background check and drug screening. Join MCI in making a difference during crisis relief efforts.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words per minute).
• Basic understanding of Windows operating systems.
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Assist customers with service inquiries.
• Learn common requests and solutions.
• Improve customer experience using service techniques.
• Escalate customer dissatisfaction to proper channels.

Skills

Excellent organizational skills

Strong written communication

Strong oral communication

Customer service orientation

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking a remote, temporary hurricane disaster relief agent to assist customers with inquiries from 8:00 AM to 8:00 PM ET. The ideal candidate should have excellent organizational and communication skills, a high school diploma, and be capable of multi-tasking in a fast-paced environment.

This position requires reliability and the ability to thrive under changing conditions. Candidates must submit to a background check and drug screening. Join MCI in making a difference during crisis relief efforts.