Remote HubSpot Commerce Billing Specialist

Market My Market; Baltimore (MD); Remoto; USD 60.000 - 70.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Remote work opportunity

PTO 2 weeks per year

401(k) plan after 1 year

Resumo da vaga

Market My Market is hiring a full-time HubSpot Commerce Specialist to own the billing lifecycle, including subscriptions, payments, and invoices. The role collaborates with clients and internal teams to ensure accurate revenue recognition while maintaining strong client relationships.

You will reconcile HubSpot with QuickBooks, support forecasting and reporting, and implement efficiencies as volume grows. This remote position requires Eastern Time hours and a proactive mindset in a fast-growing

Qualificações

• Hands-on experience with the HubSpot Commerce platform, including processing subscriptions, payment links, and invoices.
• Proven experience reconciling billing platforms against QuickBooks.
• 4+ years in accounts receivable, billing, or a similar finance operations role.
• Strong written and verbal communication skills for client-facing interactions.
• Meticulous attention to detail and strong organizational habits.
• Available to work full-time on Eastern Time Zone business hours.

Responsabilidades

• Set up and manage recurring subscriptions in HubSpot Commerce.
• Create and send payment links and generate invoices at scale.
• Apply incoming payments and resolve failed or declined transactions.
• Follow up on past-due balances and manage collections.
• Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time.
• Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match.
• Investigate and resolve discrepancies between platforms.
• Maintain clean, accurate, audit-ready financial records.
• Keep the receivables ledger current and reflective of real-time client activity.
• Serve as the point of contact for client billing questions, concerns, and disputes.
• Communicate professionally and promptly to resolve billing issues.
• Coordinate adjustments and payment arrangements while protecting the client relationship.
• Partner with Client Experience Managers and leadership to resolve escalations.
• Support revenue forecasting and cash-flow projections.
• Build and maintain AR reporting, including aging, and collections.
• Deliver clear, accurate reports to leadership on a regular cadence.
• Identify and implement efficiencies and automation to keep billing and reconciliation processes scalable as volume grows.

Conhecimentos

HubSpot Commerce

Accounts Receivable

Billing Operations

Customer Communication

Process Improvement

Ferramentas

QuickBooks

Descrição da vaga

Market My Market is hiring a full-time HubSpot Commerce Specialist to own the billing lifecycle, including subscriptions, payments, and invoices. The role collaborates with clients and internal teams to ensure accurate revenue recognition while maintaining strong client relationships.

You will reconcile HubSpot with QuickBooks, support forecasting and reporting, and implement efficiencies as volume grows. This remote position requires Eastern Time hours and a proactive mindset in a fast-growing