Remote HubSpot Commerce & Billing Specialist

Market My Market; Annapolis (MD); Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance benefits

401(k) plan (after 1 year)

PTO: 2 weeks per year

Remote work opportunity

Job summary

Market My Market is seeking a Hubspot Commerce Specialist to own the full billing and collections lifecycle for a growing client base. This remote role operates during Eastern Time business hours and collaborates with client teams to ensure accurate subscriptions, invoices, and payments.

You will reconcile HubSpot with QuickBooks, support forecasting and AR reporting, and drive process improvements to scale billing as volume increases.

Qualifications

• Hands-on experience with the HubSpot Commerce platform, including processing subscriptions, payment links, and invoices.
• Proven experience reconciling billing platforms against QuickBooks.
• 4+ years in accounts receivable, billing, or a similar finance operations role.
• Comfortable managing high transaction volume in a fast-paced, high-growth environment.
• Strong written and verbal communication skills for client-facing interactions.
• Meticulous attention to detail and strong organizational habits.
• A process-improvement mindset with the ability to spot and fix inefficiencies.
• Available to work full-time on Eastern Time Zone business hours.

Responsibilities

• Set up and manage recurring subscriptions in HubSpot Commerce.
• Create and send payment links and generate invoices at scale.
• Apply incoming payments and resolve failed or declined transactions.
• Follow up on past-due balances and manage collections.
• Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time.
• Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match.
• Investigate and resolve discrepancies between platforms.
• Maintain clean, audit-ready financial records.
• Keep the receivables ledger current and reflective of real-time client activity.
• Serve as the point of contact for client billing questions, concerns, and disputes.
• Communicate professionally and promptly to resolve billing issues.
• Coordinate adjustments and payment arrangements while protecting the client relationship.
• Partner with Client Experience Managers and leadership to resolve escalations.
• Support revenue forecasting and cash-flow projections.
• Build and maintain AR reporting, including aging, and collections.
• Deliver clear, accurate reports to leadership on a regular cadence.
• Identify and implement efficiencies and automation to keep billing and reconciliation processes scalable as volume grows.

Skills

HubSpot Commerce

Accounts receivable

Billing operations

Communication skills

Attention to detail

Process improvement

Tools

QuickBooks

Excel

BI dashboards

Job description

Market My Market is seeking a Hubspot Commerce Specialist to own the full billing and collections lifecycle for a growing client base. This remote role operates during Eastern Time business hours and collaborates with client teams to ensure accurate subscriptions, invoices, and payments.

You will reconcile HubSpot with QuickBooks, support forecasting and AR reporting, and drive process improvements to scale billing as volume increases.