Remote Hotel & Resort Reservations - Entry Level

Wanderwell Collective; Boston (MA); À distance; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Travel perks and hotel discounts

Training & onboarding support

Opportunities for growth

Supportive team culture

Résumé du poste

Destination Knot is seeking an Online Hotel and Resort Reservationist to join our remote, entry-level team. You will assist clients with hotel research, reservations, and travel support, with no prior industry experience required.

As a remote team member, you will learn to navigate booking platforms, handle changes, and deliver excellent customer service via phone, email, and messaging. Training and onboarding support are provided, along with access to exclusive travel perks and discounts.

Qualifications

• No travel industry experience required; training provided.
• Must be 18+ with access to computer and stable internet.
• Strong communication and customer service skills are essential.
• High attention to detail and ability to stay organized.
• Positive attitude, professionalism and reliability.

Responsabilités

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with booking details and documentation.
• Handle questions, special requests, and reservation changes professionally.
• Learn to navigate booking platforms and supplier tools.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current travel promotions.

Connaissances

Strong communication

Customer service

Attention to detail

Reliability

Willingness to learn booking systems

18+ with internet

Outils

Booking platforms

Description du poste

Destination Knot is seeking an Online Hotel and Resort Reservationist to join our remote, entry-level team. You will assist clients with hotel research, reservations, and travel support, with no prior industry experience required.

As a remote team member, you will learn to navigate booking platforms, handle changes, and deliver excellent customer service via phone, email, and messaging. Training and onboarding support are provided, along with access to exclusive travel perks and discounts.