Remote Hotel & Resort Reservations Specialist – Entry Level

Destination Careers; Georgia (VT); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Travel perks and hotel discounts

Training and onboarding support

Growth opportunities

Mentorship

Job summary

Destination Knot is seeking an Online Hotel and Resort Reservationist for a fully remote, entry-level role. You will research hotels, assist with reservations, and provide travel support to clients with no prior industry experience required.

This remote position offers training, growth opportunities, and access to travel perks while you develop essential booking skills and deliver excellent service across phone, email, and messaging channels.

Qualifications

• No prior travel industry experience required; training provided.
• Strong communication and customer service skills.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and ability to stay organized.
• Positive attitude, professionalism, and reliability.
• Must be 18 years or older with access to a computer and stable internet connection.
• Passion for travel and helping others.

Responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with necessary booking details and documentation.
• Handle questions, special requests, and reservation changes in a professional manner.
• Learn to navigate booking platforms and supplier tools efficiently.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current travel promotions.

Skills

Communication skills

Customer service

Detail-oriented

Reliability

Willingness to learn booking systems

Tools

Booking platforms

Supplier tools

Job description

Destination Knot is seeking an Online Hotel and Resort Reservationist for a fully remote, entry-level role. You will research hotels, assist with reservations, and provide travel support to clients with no prior industry experience required.

This remote position offers training, growth opportunities, and access to travel perks while you develop essential booking skills and deliver excellent service across phone, email, and messaging channels.