Online Hotel and Resort Reservationist | Entry Level – Remote

Destination Careers; Georgia (VT); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Travel perks and hotel discounts

Training and onboarding support

Growth opportunities

Mentorship

Job summary

Destination Knot is seeking an Online Hotel and Resort Reservationist for a fully remote, entry-level role. You will research hotels, assist with reservations, and provide travel support to clients with no prior industry experience required.

This remote position offers training, growth opportunities, and access to travel perks while you develop essential booking skills and deliver excellent service across phone, email, and messaging channels.

Qualifications

• No prior travel industry experience required; training provided.
• Strong communication and customer service skills.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and ability to stay organized.
• Positive attitude, professionalism, and reliability.
• Must be 18 years or older with access to a computer and stable internet connection.
• Passion for travel and helping others.

Responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with necessary booking details and documentation.
• Handle questions, special requests, and reservation changes in a professional manner.
• Learn to navigate booking platforms and supplier tools efficiently.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current travel promotions.

Skills

Communication skills

Customer service

Detail-oriented

Reliability

Willingness to learn booking systems

Tools

Booking platforms

Supplier tools

Job description

Job Title:

Online Hotel and Resort Reservationist | Entry Level – Remote

About Destination Knot:

Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients’ preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay.

Position Overview:

We’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required.

Key Responsibilities:

• Assist clients with booking hotels and resorts for personal and group travel
• Research and recommend accommodations based on client preferences
• Confirm reservations and provide clients with necessary booking details and documentation
• Handle questions, special requests, and reservation changes in a professional manner
• Learn to navigate booking platforms and supplier tools efficiently
• Provide outstanding customer service via phone, email, and messaging platforms
• Stay informed about destination trends, hotel features, and current travel promotions

Qualifications:

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Basic computer proficiency and willingness to learn booking systems
• High attention to detail and ability to stay organized
• Positive attitude, professionalism, and reliability
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for travel and helping others

What We Offer:

• Flexible, remote work opportunity
• Travel industry training and onboarding support
• Access to exclusive travel perks and hotel discounts
• Opportunities for growth and advancement
• Supportive team culture and ongoing mentorship

Work Environment:

This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service.

$30,000 - $60,000 a year