Remote Hotel & Resort Reservations Associate

Wanderwell Collective; Georgia; À distance; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Remote work

Training & onboarding

Travel perks

Growth opportunities

Mentorship

Résumé du poste

Destination Knot is seeking an entry-level Online Hotel and Resort Reservationist to support clients remotely. You will research and reserve hotels, providing detailed booking information and documentation, while delivering excellent customer service across phone, email, and messaging channels.

As a remote, entry-level role, no prior travel experience is required. Training is provided, with opportunities for growth, perks, and ongoing mentorship within a collaborative team.

Qualifications

• No prior travel industry experience required; training provided.
• Excellent communication and customer service abilities.
• Strong computer skills and willingness to learn booking systems.
• High attention to detail and solid organizational skills.
• Positive attitude, reliability, and professionalism.
• Must be 18+ with access to a computer and internet.
• A genuine passion for travel and helping others.

Responsabilités

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide booking details and documentation.
• Handle questions, special requests, and changes professionally.
• Learn to navigate booking platforms and supplier tools.
• Provide outstanding customer service via phone, email, and messaging.
• Stay informed about destination trends, hotel features, and promotions.

Connaissances

Communication

Customer service

Basic computer skills

Attention to detail

Organization

Reliability

Passion for travel

Remote-work readiness

Outils

Booking platforms

Description du poste

Destination Knot is seeking an entry-level Online Hotel and Resort Reservationist to support clients remotely. You will research and reserve hotels, providing detailed booking information and documentation, while delivering excellent customer service across phone, email, and messaging channels.

As a remote, entry-level role, no prior travel experience is required. Training is provided, with opportunities for growth, perks, and ongoing mentorship within a collaborative team.