Remote Hotel Reservations & Customer Service Expert

Wanderwell Collective; Atlanta (GA); Teletrabalho; USD 36 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible remote

Comprehensive training

Mentorship

Performance-based pay

Travel discounts

Development opportunities

Resumo da oferta

Destination Knot is seeking enthusiastic, customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives. In this remote role, you’ll assist clients with researching and booking hotel options, answering questions, and handling reservations to ensure seamless travel planning.

This position offers comprehensive training, flexible scheduling, and ongoing support. You will work with a team to deliver excellent service, stay current on travel trends, and

Qualificações

• Excellent communication and customer service skills.
• Friendly, professional demeanor with strong attention to detail.
• Ability to work independently and manage tasks.
• Basic computer skills and reliable internet connection.
• Interest in travel and helping clients plan hotel stays.
• Previous experience in customer service or sales is a plus but not required.

Responsabilidades

• Assist clients in researching and booking hotel accommodations
• Provide accurate information about hotel options, pricing, and amenities
• Respond promptly and professionally to client inquiries via phone, email, or online messaging
• Maintain accurate records of client interactions, preferences, and reservations
• Collaborate with other team members to ensure excellent service delivery
• Stay current on travel trends, hotel offerings, and industry updates
• Participate in virtual team meetings and training sessions

Conhecimentos

Customer service

Communication

Detail oriented

Independent worker

Reliable internet

Descrição da oferta de emprego

Destination Knot is seeking enthusiastic, customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives. In this remote role, you’ll assist clients with researching and booking hotel options, answering questions, and handling reservations to ensure seamless travel planning.

This position offers comprehensive training, flexible scheduling, and ongoing support. You will work with a team to deliver excellent service, stay current on travel trends, and