Remote Hotel and Resort Booking Specialist (Entry Level)

Destination Careers; Boston (MA); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Hotel discounts

Mentorship

Growth opportunities

Job summary

Destination Knot is seeking an Online Hotel and Resort Reservationist to support clients remotely. This entry-level role focuses on researching hotels, making reservations, and handling inquiries with care.

You will learn booking platforms, maintain accurate details, and deliver friendly, responsive service from phone, email, and chat channels. Join a supportive team with remote scheduling, industry training, and access to exclusive hotel discounts.

Qualifications

• Strong communication and customer service skills as core assets.
• Basic computer skills and willingness to learn booking systems.
• High attention to detail and superior organization.
• Positive attitude, professionalism, and reliability.
• 18+ years old with computer access and stable internet.
• Genuine interest in travel and helping others.

Responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with booking details and documentation.
• Handle questions, special requests, and reservation changes professionally.
• Learn to navigate booking platforms and supplier tools efficiently.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and travel promotions.

Skills

Strong communication

Customer service

Basic computer proficiency

Attention to detail

Professionalism

Reliability

Passion for travel

Job description

Destination Knot is seeking an Online Hotel and Resort Reservationist to support clients remotely. This entry-level role focuses on researching hotels, making reservations, and handling inquiries with care.

You will learn booking platforms, maintain accurate details, and deliver friendly, responsive service from phone, email, and chat channels. Join a supportive team with remote scheduling, industry training, and access to exclusive hotel discounts.