Remote Hotel Booking Specialist

Wanderwell Collective; Dallas (TX); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training and development opportunities

Growth potential

Access to booking tools

Incentive opportunities

Job summary

Destination Knot is seeking an organized Online Hotel Reservationist to support clients with hotel and resort bookings from a fully remote setup. You will manage reservations and ensure a smooth booking process.

You will communicate with clients and suppliers, maintain accurate records, and deliver excellent service in a flexible, remote environment. This role suits travel enthusiasts who enjoy detail-oriented work and teamwork.

Qualifications

• Experience in hotel booking or customer service.
• Excellent communication and client-focused attitude.
• Ability to manage multiple bookings and learn booking platforms.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms.
• Research and recommend lodging options based on destination, budget, and preferences.
• Process reservations, updates, and modifications accurately and efficiently.
• Maintain organized records of bookings, client requests, and confirmations.
• Communicate professionally with clients and supplier partners via email, phone, and chat.
• Stay informed on hotel promotions, cancellation policies, and destination trends.
• Collaborate with team members to ensure client satisfaction throughout the booking process.

Skills

Hospitality experience

Customer service

Attention to detail

Communication skills

Remote work

Multitasking

Tools

Booking platforms

Online booking systems

Digital communication tools

Job description

Destination Knot is seeking an organized Online Hotel Reservationist to support clients with hotel and resort bookings from a fully remote setup. You will manage reservations and ensure a smooth booking process.

You will communicate with clients and suppliers, maintain accurate records, and deliver excellent service in a flexible, remote environment. This role suits travel enthusiasts who enjoy detail-oriented work and teamwork.