Remote Hotel Reservations & Guest Experience Specialist

Destination Careers; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Travel training

Mentorship

Advancement opportunities

Industry discounts

Job summary

Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure a smooth travel experience from start to finish.

The role offers 100% remote work, flexible scheduling, and access to professional travel training and certification paths, with mentorship and advancement opportunities within the

Qualifications

• Exceptional communication and organization required.
• Interest in travel and guest satisfaction.
• Reliable in a remote environment and quick to learn new systems.

Responsibilities

• Process and confirm hotel bookings with travel partners.
• Communicate rates, availability, and details to clients.
• Provide professional customer service via phone, email, or chat.
• Research properties and amenities to match client needs.
• Maintain accurate reservations and client preferences.

Skills

Communication

Organization

Remote work mindset

Customer service

Job description

Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure a smooth travel experience from start to finish.

The role offers 100% remote work, flexible scheduling, and access to professional travel training and certification paths, with mentorship and advancement opportunities within the