Remote Hotel Reservations Specialist

Wanderwell Collective; New York (NY); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Training provided

Mentorship

Travel discounts

Growth opportunities

Job summary

Destination Knot is seeking Hospitality Customer Service Representatives for remote hotel reservations. In this fully remote role, you will help clients select, book, and manage hotel stays, ensuring seamless travel experiences and stress-free planning.

Ideal candidates enjoy helping people, communicate clearly, and can handle multiple tasks with focus. Training is provided, with access to industry tools and booking systems, plus exclusive travel perks.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor with attention to detail.
• Ability to work independently and manage multiple tasks.
• Basic computer proficiency and reliable internet connection.
• Interest in hospitality, travel, and creating memorable guest experiences.
• Previous experience in customer service, hospitality, or reservations is a plus but not required.

Responsibilities

• Communicate with clients to understand their hotel needs, preferences, and budgets.
• Provide accurate information about hotel options, pricing, and amenities.
• Assist clients with making and managing reservations.
• Maintain accurate records of client interactions and bookings.
• Respond to inquiries promptly and professionally via phone, email, or online platforms.
• Collaborate with team members to ensure client satisfaction.
• Stay current on travel trends, hotel offerings, and industry updates.

Job description

Destination Knot is seeking Hospitality Customer Service Representatives for remote hotel reservations. In this fully remote role, you will help clients select, book, and manage hotel stays, ensuring seamless travel experiences and stress-free planning.

Ideal candidates enjoy helping people, communicate clearly, and can handle multiple tasks with focus. Training is provided, with access to industry tools and booking systems, plus exclusive travel perks.