Remote Hospice Intake Coordinator

UnitedHealth Group; Middlesborough (KY); Remoto; USD 19.000 - 31.000; Tempo pieno

Descrizione del lavoro

UnitedHealth Group is seeking a Hospice Intake Coordinator, Non-Clinical to coordinate hospice referrals and support evaluation, admission, and transfer processes. This role acts as a key contact for internal and external customers and ensures complete, compliant referral documentation to support patient access to hospice services.

The position emphasizes accurate documentation, collaboration with care centers, and timely scheduling of evaluations.

Competenze

• 1+ year of administrative experience in a healthcare environment
• Reliable internet service with the ability to work remotely
• Proficiency with general computer functions, email, internet navigation and online systems

Mansioni

• Serve as the first point of contact for internal and external customers, providing professional and responsive customer service
• Receive, review, and document hospice referrals in compliance with applicable coverage criteria and company standards
• Coordinate referral information with care centers, business development teams, and referral sources to support appropriate care placement
• Gather and communicate necessary patient information to support timely scheduling of evaluations and admissions
• Collaborate with internal departments to support insurance verification, payer authorization, and completion of referral requirements
• Performs all other related duties as assigned

Conoscenze

Healthcare admin experience

Remote work capability

General computer skills

Strumenti

Homecare Homebase

Descrizione del lavoro

UnitedHealth Group is seeking a Hospice Intake Coordinator, Non-Clinical to coordinate hospice referrals and support evaluation, admission, and transfer processes. This role acts as a key contact for internal and external customers and ensures complete, compliant referral documentation to support patient access to hospice services.

The position emphasizes accurate documentation, collaboration with care centers, and timely scheduling of evaluations.