Hospice Intake & Referrals Manager

Affinity Hospice Management LLC; Sarasota (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Affinity Hospice Management LLC is seeking an Intake Coordinator to lead the patient intake team, coordinate with marketing, clinical staff, and referral sources, and ensure smooth transitions into hospice care.

The role requires supervision experience, healthcare background, and familiarity with insurance verification and CHAP regulations. A high school diploma and Google Drive proficiency are preferred.

Qualifications

• High School Diploma required; College degree preferred.
• Proficient in Google Drive/Sheets/Docs preferred.
• Minimum of three years in health care, preferably in home care operations.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices.
• Demonstrates good communications, negotiation, and public relations skills.
• Shows autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Responsibilities

• Directs all daily patient referral and intake operations including oversight of intake policies.
• Enters referral/patient information into EMR and other systems as needed.
• Coordinates with referral sources, marketing and clinical teams for patient transition into hospice care.
• Ensures compliance with state, federal, and CHAP referral/intake requirements.
• Implements improved work methods to admit patients per policy.
• Maintains positive relationships with current and potential referral sources.
• Oversees insurance verification and authorization processes.
• Maintains knowledge of contractual relationships and ensures admissions per contract provisions.
• Assists referral sources in accessing community resources when services are not provided by Continuum Care.

Skills

Staff supervision

Marketing

Communication

Self-management

Education

High School Diploma

College Degree preferred

Tools

Google Drive

Google Sheets

Google Docs

Job description

Affinity Hospice Management LLC is seeking an Intake Coordinator to lead the patient intake team, coordinate with marketing, clinical staff, and referral sources, and ensure smooth transitions into hospice care.

The role requires supervision experience, healthcare background, and familiarity with insurance verification and CHAP regulations. A high school diploma and Google Drive proficiency are preferred.