Remote Healthcare Support Specialist

Sagility; Bismarck (ND); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage

401(k)

PTO

Tuition reimbursement

Daily Pay

Job summary

Sagility is hiring remote Customer Service Representatives in the United States to join our healthcare call center team. You will handle inquiries, document interactions, and resolve issues with empathy and professionalism.

Prior call center and healthcare exposure are valued, with comprehensive training and opportunities for advancement. This role supports our mission to enhance member and patient experiences, offering competitive pay, benefits after 90 days, and a path for growth within

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 1 year at a single job, preferably in customer service.
• Typing speed of 25 WPM or higher.
• Hardwired internet connection with reliable speeds.
• Secure, private home workspace and flexible availability, including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Call center

Communication skills

Typing 25 WPM

Education

High School Diploma or equivalent

Job description

Sagility is hiring remote Customer Service Representatives in the United States to join our healthcare call center team. You will handle inquiries, document interactions, and resolve issues with empathy and professionalism.

Prior call center and healthcare exposure are valued, with comprehensive training and opportunities for advancement. This role supports our mission to enhance member and patient experiences, offering competitive pay, benefits after 90 days, and a path for growth within