Remote Healthcare Customer Support Specialist

Sagility; Baltimore (MD); Remote; USD 12,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health benefits

401(k) with company match

PTO (Paid Time Off)

Tuition Reimbursement

Job summary

Sagility is seeking a Work from Home: Customer Service Representative (Healthcare) to join our remote call center team in the United States. You will handle incoming calls, research inquiries, and document interactions while delivering empathetic, professional service.

The role emphasizes meeting quality and customer satisfaction goals, with comprehensive benefits and a focus on career growth within Sagility.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of experience in a call center or customer service role.
• Must be 18 years or older.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide resolutions to customer inquiries.
• Accurately document call details.

Skills

Communication skills

Typing 25 WPM

Customer service

Fast-paced environment

Education

High School Diploma

Job description

Sagility is seeking a Work from Home: Customer Service Representative (Healthcare) to join our remote call center team in the United States. You will handle incoming calls, research inquiries, and document interactions while delivering empathetic, professional service.

The role emphasizes meeting quality and customer satisfaction goals, with comprehensive benefits and a focus on career growth within Sagility.