Remote Healthcare Customer Support Specialist

Sagility; Jersey City (NJ); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health coverage after 90 days

401(k) with company contribution

PTO

Tuition Reimbursement

Job summary

Sagility is hiring remote Customer Service Representatives to support our healthcare clients from home in the United States. You will handle calls, resolve inquiries, document interactions, and maintain high customer satisfaction while meeting daily targets.

This role emphasizes clear communication, professionalism, and the ability to work in a fast-paced team environment. Training is provided, with strong growth opportunities within Sagility’s global operations.

Qualifications

• Minimum 1 year of call center experience required.
• High School Diploma or equivalent.
• Reliable attendance with no absences in first 90 days.
• Hardwired internet with minimum speeds 10 Mbps upload and 25 Mbps download.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Strong communication

Typing 25 WPM

Customer service mindset

Education

High School Diploma or equivalent

Job description

Sagility is hiring remote Customer Service Representatives to support our healthcare clients from home in the United States. You will handle calls, resolve inquiries, document interactions, and maintain high customer satisfaction while meeting daily targets.

This role emphasizes clear communication, professionalism, and the ability to work in a fast-paced team environment. Training is provided, with strong growth opportunities within Sagility’s global operations.