Remote Healthcare Operations Coordinator

UNAVAILABLE; Framingham (MA); Remote; USD 26,000 - 29,000; Full time

Job summary

HealthDrive seeks a remote Operations Coordinator to support provider scheduling, credentialing follow-up, and communications across the organization. You will help with RCM documentation and on-call workflows while keeping internal systems organized and up-to-date.

Core duties include maintaining coverage calendars, tracking expirations, distributing onboarding materials, and facilitating cross-department collaboration to ensure timely completion of tasks.

Qualifications

• High school diploma required; degree preferred.
• 1–3 years of administrative or operations support experience.
• Healthcare operations experience strongly preferred.

Responsibilities

• Scheduling & Provider Coverage Support: gather, update, and maintain provider schedules; track availability and on-call coverage; maintain centralized calendars.
• Credentialing & Onboarding Administrative Support: track credentialing progress and follow up on missing items; manage digital credentialing files; assist onboarding logistics.
• RCM & Documentation Support: track missing documentation and unsigned notes; remind providers and escalate issues; log documentation issues and resolutions.
• On-Call Administrative Coordination: support on-call scheduling workflows; update rosters; track participation and after-hours requests.
• Operational Infrastructure Support: maintain internal lists and provider rosters; support facility lists and service area docs; assist with meetings and summaries.
• Cross-Department Coordination: collaborate with Ops, Education, Clinical Ops, Quality, and RCM; provide administrative support and ensure timely follow-through.

Skills

Organizational skills

Multitasking

Written communication

Verbal communication

Workflow tracking

Data entry

Spreadsheets

Document management

Remote work

Education

High school diploma

Associates or Bachelors in Healthcare Admin/Business

Tools

Microsoft Office Suite

Job description

HealthDrive seeks a remote Operations Coordinator to support provider scheduling, credentialing follow-up, and communications across the organization. You will help with RCM documentation and on-call workflows while keeping internal systems organized and up-to-date.

Core duties include maintaining coverage calendars, tracking expirations, distributing onboarding materials, and facilitating cross-department collaboration to ensure timely completion of tasks.