Administrative Coordinator

HealthDrive Corporation; Framingham (MA); Remote; USD 26,000 - 29,000; Full time

Job summary

HealthDrive Corporation is seeking a remote Operations Coordinator to support scheduling, credentialing follow-up, RCM documentation, and on-call workflow coordination across assigned states. You will maintain centralized calendars, assist with onboarding, and collaborate with Operations, Education, Clinical Operations, Quality, and RCM teams to ensure timely completion of tasks.

This role offers fully remote work with standard business hours and occasional flexibility to support operational

Qualifications

• High school diploma required.
• 1–3 years of administrative or operations support experience.
• Associate’s or Bachelor’s degree preferred in Healthcare Administration, Business, or related field.

Responsibilities

• Scheduling & Provider Coverage Support: gather, update, and maintain provider schedules; track availability and on-call coverage; maintain centralized calendars; support leadership with documentation.
• Credentialing & Onboarding Administrative Support: track credentialing progress; maintain digital files; assist with onboarding logistics.
• RCM & Documentation Support: track missing documentation; send reminders; log issues and resolutions.
• On-Call Administrative Coordination: support on-call scheduling; update rosters; track after-hours requests.
• Operational Infrastructure Support: maintain internal lists and directories; assist with meeting materials and summaries for leadership.
• Cross-Department Coordination: collaborate with Operations, Education, Clinical Operations, Quality, and RCM teams; ensure timely follow-through.

Skills

Organizational skills

Communication skills

Data entry

Microsoft Office

Independent remote work

Education

High school diploma

Associate’s or Bachelor’s degree in Healthcare Administration or related field

Tools

Microsoft Office Suite

Job description

Job Summary

This role supports key operational functions including provider scheduling coordination, credentialing follow-up, Revenue Cycle Management (RCM) communication, on-call support workflows, coverage tracking, and general administrative activities that ensure smooth daily operations. The Coordinator plays a critical role in maintaining organized internal systems, ensuring timely completion of operational tasks, and supporting providers and leadership through reliable communication and follow-through.

Location

Remote

Travel

None

Compensation

$19.00 - $21.00/hourly

About HealthDrive

Do meaningful work, practice with flexibility, and make a difference in the lives of underserved adults who need it most. HealthDrive delivers on-site healthcare services to residents of long-term care facilities, offering a comprehensive suite of specialties including primary care, behavioral health, dentistry, optometry, podiatry, and audiology.

Work Environment

Fully remote work environment.

Standard business hours with occasional flexibility to support operational needs.

Frequent virtual communication with providers and internal teams.

Responsibilities

Scheduling & Provider Coverage Support

Assist with gathering, updating, and maintaining provider schedules across assigned states. Track provider availability, including vacation, PTO, and on-call coverage needs. Maintain centralized coverage calendars ensuring accuracy and timeliness. Support Operations leadership with scheduling-related documentation and coordination.

Credentialing & Onboarding Administrative Support

Track credentialing progress and follow up on missing items, expirations, or required updates. Maintain organized digital credentialing files including licenses and malpractice certificates. Assist with onboarding logistics for new providers by distributing documents, collecting forms, and coordinating with internal teams.

RCM & Documentation Support

Assist RCM teams with tracking missing documentation, unsigned notes, and provider follow-ups. Communicate reminders to providers and **escalate** issues as needed. Maintain logs tracking documentation issues and resolution status.

On-Call Administrative Coordination

Support administrative components of on-call scheduling and communication workflows. Update on-call rosters and maintain weekly and monthly logs. Track provider participation and follow up on after-hours requests.

Operational Infrastructure Support

Maintain updated internal lists, directories, and provider rosters. Support administrative tasks related to facility lists, contact directories, and service area documentation. Assist with meeting agendas, notes, materials, and follow-up summaries for Operational Leadership. Provide administrative support for residency program activities when applicable.

Cross-Department Coordination

Collaborate with Operations, Education, Clinical Operations, Quality, and RCM teams to support efficient task completion. Serve as an administrative resource for providers needing assistance with workflows, documentation, or general inquiries. Maintain clear communication loops and ensure timely follow-through on assigned tasks.

Qualifications

Skills & Specifications

Strong organizational and multitasking abilities with high attention to detail. Excellent written and verbal communication skills. Ability to track multiple workflows and follow tasks through to completion. Comfort with data entry, spreadsheets, and document management. Proficiency with Microsoft Office Suite. Ability to work independently in a remote environment while collaborating with cross-functional teams. This position is well suited for a detail-oriented individual seeking growth within healthcare administration and operations.

Education & Qualifications

• High school diploma required.
• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.
• 1–3 years of administrative or operations support experience.

Physical Requirements

• Healthcare operations experience strongly preferred.
• Prolonged periods of sitting and working at a computer.
• Ability to use standard office equipment including a computer, phone, and video conferencing tools.
• Visual acuity sufficient to review electronic documents and data accurately.