Remote Clinical Programs Operations Specialist

HealthDrive Corporation; Framingham (MA); Remote; USD 42,000 - 64,000; Full time

Job summary

HealthDrive is seeking an Operations Specialist - Clinical Programs to provide administrative and operational support for Value-Based Care, Care Management, and Palliative Care programs. This entry-level position focuses on scheduling, documentation, tracking, and routine coordination to ensure accurate, timely workflows.

You will work closely with program leadership, physicians, clinicians, and internal teams in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required; associate/bachelor preferred.
• Experience in administrative, scheduling, or operations roles is beneficial but not required.
• Familiarity with EMR or healthcare technology is preferred.

Responsibilities

• Coordinate physician and clinician scheduling for Value-Based Care and other clinical program activities.
• Maintain accurate program schedules, trackers, and records to support various clinical programs.
• Track visits and program activities, following up on overdue items and incomplete tasks.
• Assist with day-to-day Care Management workflows and communication between staff and providers.
• Update EMR systems and program trackers in line with established workflows.

Skills

Organizational skills

Time management

Attention to detail

Professional communication

Team collaboration

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

MS Office

EMR systems

Scheduling platforms

Shared databases

Microsoft Teams

Job description

HealthDrive is seeking an Operations Specialist - Clinical Programs to provide administrative and operational support for Value-Based Care, Care Management, and Palliative Care programs. This entry-level position focuses on scheduling, documentation, tracking, and routine coordination to ensure accurate, timely workflows.

You will work closely with program leadership, physicians, clinicians, and internal teams in a fast-paced healthcare environment.