Remote Healthcare IT Solutions Engineer

Proven IT; Tinley Park (IL); Remote; USD 70,000 - 85,000; Full time

Job summary

Proven IT in Tinley Park, IL seeks a Healthcare IT Technical Engineer to translate healthcare business needs into secure, scalable tech initiatives. You will develop project summaries, SOWs, roadmaps, and budgets, while coordinating with administrators, vendors, and delivery teams for ASC environments predominantly using M365 and Cisco Meraki.

The role emphasizes secure, compliant planning and documentation, with remote work and occasional on-site assessments, travel, and QBR support for ongoing

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; equivalent relevant experience and professional certifications may substitute.
• 3+ years of progressive Tier II-level systems, network, Microsoft 365, or managed services experience.
• Experience supporting healthcare, Ambulatory Surgical Center (ASC), or another regulated environment preferred, with working knowledge of HIPAA privacy and security considerations.
• Strong working knowledge of Microsoft 365, including licensing, Exchange Online, Teams, SharePoint, MFA, Intune, and Entra ID.
• Practical knowledge of Cisco Meraki, basic single-site networking, endpoints, Windows Server, Active Directory, backups, virtualization, and cloud services sufficient to identify common deficiencies and determine when senior review is required.
• Demonstrated ability to conduct technical discovery, validate evidence, identify gaps, and translate findings into recommendations, engineer requests, quotes, roadmaps, budget estimates, Project Summaries, and basic SOWs.
• Strong written, verbal, and organizational skills, including the ability to explain technical recommendations and manage multiple concurrent assessments and planning priorities.
• Experience with ticketing, quoting, documentation, and CRM platforms; familiarity with IT Glue or a comparable documentation system is preferred.
• Ability to travel to client locations as required, climb stairs and ladders, work in confined spaces such as server closets, and lift up to 35 pounds.

Responsibilities

• Plan and conduct structured new-client assessments and existing-location reviews, including remote discovery, onsite walkthroughs, evidence collection, and infrastructure validation.
• Evaluate findings against established technology, security, documentation, and operational standards; document deficiencies, risks, dependencies, and recommended actions.
• Prepare Project Summaries, Executive Project Summaries, and Technical SOWs for new clients, remediation efforts, and approved technology initiatives.
• Maintain location-level standards records, prioritized deficiency plans, multi-year technology roadmaps, lifecycle schedules, and planning-level IT budgets.
• Assess common Microsoft 365, Intune, Entra ID, limited Azure, Cisco Meraki, ISP, endpoint, server, backup, and basic network requirements against approved standards.
• Develop clear technical requirements, assumptions, exclusions, estimates, and quotes using approved standards, offerings, and validated client requirements.
• Create, update, and prioritize Quote/Engineer tickets; track required inputs, next actions, dependencies, and committed dates through completion or handoff.
• Maintain accurate assessment evidence, inventories, diagrams, standards records, decisions, assumptions, and technical documentation in IT Glue and related systems.
• Lead technical discovery, assessment, scope review, and planning discussions; explain recommendations clearly to technical and non-technical stakeholders.
• Maintain routine client-facing check-ins to identify current and emerging business and technical requirements and review engineering requests, roadmaps, and budget needs.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field preferred; equivalent relevant experience and professional certifications may substitute.

Tools

Microsoft 365

Intune

Entra ID

Azure (limited)

Cisco Meraki

Windows Server

Active Directory

Backups

Networking basics

Job description

Proven IT in Tinley Park, IL seeks a Healthcare IT Technical Engineer to translate healthcare business needs into secure, scalable tech initiatives. You will develop project summaries, SOWs, roadmaps, and budgets, while coordinating with administrators, vendors, and delivery teams for ASC environments predominantly using M365 and Cisco Meraki.

The role emphasizes secure, compliant planning and documentation, with remote work and occasional on-site assessments, travel, and QBR support for ongoing