Remote Healthcare Intake Specialist I

EffizoJobs, LLC; United States; À distance; USD 25 000 - 47 000; Plein temps

Avantages offerts par ce poste

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Supplemental life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Plus other incentives

Résumé du poste

Luminare Health is seeking an Intake Coordinator to triage inquiries from employees, members, providers and clients, handling pre-certifications, benefit verification and status requests with accuracy and courtesy.

This role supports multiple clients, requires strong communication, organization and confidentiality, and offers growth opportunities in a collaborative, purpose-driven team.

Qualifications

• High School Diploma or GED equivalent.
• Communicate effectively in both oral and written form.
• Read and interpret documents, criteria, instructions, and policy & procedure manuals.
• Write routine correspondence and reports.
• Speak effectively with clients, physicians, providers, families in crisis and colleagues.
• Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Compute rate, ratio and percent.
• Apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
• Deal with problems involving several concrete variables in standardized situations.
• Evaluate problems, develop alternative solutions and identify trends and patterns.
• Capable of working in an environment that requires organization and prioritization in order to address time sensitive assignments.
• Excellent interpersonal skills.
• Perform multiple tasks simultaneously.
• Maintain high level of confidentiality, flexibility and willingness to learn new tasks.
• Work in a dynamic team-oriented environment.
• Work independently with minimal supervision or instruction.

Responsabilités

• Triages telephone, written and electronic inquiries from employees, members, providers and clients.
• Supports pre-certification requests, benefit verification and status inquiries for Luminare Health and related clients.
• Maintains accurate, confidential records and communicates clearly with stakeholders.
• Collaborates with team to ensure timely and quality responses.

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Luminare Health is seeking an Intake Coordinator to triage inquiries from employees, members, providers and clients, handling pre-certifications, benefit verification and status requests with accuracy and courtesy.

This role supports multiple clients, requires strong communication, organization and confidentiality, and offers growth opportunities in a collaborative, purpose-driven team.