Remote Healthcare Customer Support Specialist

Sagility; Roanoke (VA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay $14–$15/hour

Performance-based incentives

Paid training

Health coverage after 90 days

401(k) with employer contribution

PTO

Tuition Reimbursement

Daily Pay

Job summary

Sagility, a global leader in BPM and healthcare solutions, invites you to join its remote call center team as a Customer Service Representative (Healthcare). You will handle incoming calls, research resolutions, and document details with empathy and professionalism.

Requirements include at least 1 year in a call center, a high school diploma, reliable attendance, and a fast, accurate typing ability. The role offers competitive hourly pay, paid training, health coverage after 90 days, and

Qualifications

• Minimum 1 year of call center experience required.
• High School Diploma or equivalent.
• Reliable attendance with no absences in the first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Strong communication

Typing 25 WPM

Proficient computer skills

Healthcare experience a plus

Education

High School Diploma or equivalent

Job description

Sagility, a global leader in BPM and healthcare solutions, invites you to join its remote call center team as a Customer Service Representative (Healthcare). You will handle incoming calls, research resolutions, and document details with empathy and professionalism.

Requirements include at least 1 year in a call center, a high school diploma, reliable attendance, and a fast, accurate typing ability. The role offers competitive hourly pay, paid training, health coverage after 90 days, and