Remote Healthcare Customer Support Pro

Sagility; Charlotte (NC); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health coverage

Life Insurance

Disability benefits

FSA

EAP

401(k)

PTO

Tuition Reimbursement

Job summary

Sagility is hiring remote Customer Service Representatives to support our healthcare call center team. As a compassionate, professional agent, you will handle incoming calls, resolve inquiries, and document interactions accurately while meeting quality targets.

Requires at least 1 year in a call center, high school diploma, and reliable home internet. We offer competitive pay of $14–$15 per hour, paid training, and a full benefits package after 90 days. Work-from-home in the USA.

Qualifications

• At least 1 year in a call center environment.
• High School Diploma or equivalent.
• Reliable attendance with no absences in the first 90 days.
• Typing speed of 25 WPM or faster.
• Strong communication and interpersonal skills.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center

Customer service

Communication

Typing 25 WPM

Education

High School Diploma

Tools

Computer software

Job description

Sagility is hiring remote Customer Service Representatives to support our healthcare call center team. As a compassionate, professional agent, you will handle incoming calls, resolve inquiries, and document interactions accurately while meeting quality targets.

Requires at least 1 year in a call center, high school diploma, and reliable home internet. We offer competitive pay of $14–$15 per hour, paid training, and a full benefits package after 90 days. Work-from-home in the USA.