Remote Healthcare Customer Support Specialist

Sagility; St. Louis (MO); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Paid training

Health coverage after 90 days

Wellness and engagement programs

Career advancement opportunities

Daily Pay

401(k) with employer contribution

PTO

Tuition Reimbursement

Life Insurance

Disability options

Job summary

Sagility is seeking Remote Customer Service Representatives to support our call center team from a home office within the United States. The role emphasizes compassionate, effective customer interactions and accurate documentation.

Ideal candidates bring at least 1 year in a call center, a high school diploma or equivalent, and the ability to work in a fast-paced environment with reliable home internet. Competitive pay and benefits follow.

Qualifications

• Minimum 1 year of call center experience.
• High School Diploma or equivalent required.
• Typing 25 WPM minimum.
• Strong communication and interpersonal skills.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Call center experience

Strong communication

Typing 25 WPM

Fast-paced environment

Team collaboration

Education

High School Diploma or equivalent

Job description

Sagility is seeking Remote Customer Service Representatives to support our call center team from a home office within the United States. The role emphasizes compassionate, effective customer interactions and accurate documentation.

Ideal candidates bring at least 1 year in a call center, a high school diploma or equivalent, and the ability to work in a fast-paced environment with reliable home internet. Competitive pay and benefits follow.