Remote Healthcare Customer Service Expert

Sagility; Albuquerque (NM); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Employee Assistance Program

401(k) with employer contribution

PTO

Tuition Reimbursement

Job summary

Sagility is hiring Remote Customer Service Representatives in the United States to support our healthcare clients. You will handle calls, resolve inquiries, and document details while maintaining empathetic communication. Training is provided and performance incentives apply.

Role requires at least 1 year in a call center, HS diploma, reliable attendance, and strong computer skills. Position offers benefits after 90 days and daily pay options in a supportive, remote team.

Qualifications

• Must have at least 1 year in a call center environment.
• High School Diploma or equivalent required.
• Reliable attendance with no absences in first 90 days.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Call center experience

Typing 25 WPM

Computer proficiency

Healthcare exposure

Education

High School Diploma or equivalent

Tools

Computer applications

Job description

Sagility is hiring Remote Customer Service Representatives in the United States to support our healthcare clients. You will handle calls, resolve inquiries, and document details while maintaining empathetic communication. Training is provided and performance incentives apply.

Role requires at least 1 year in a call center, HS diploma, reliable attendance, and strong computer skills. Position offers benefits after 90 days and daily pay options in a supportive, remote team.