Remote Healthcare Customer Support Specialist

Sagility; Fort Worth (TX); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health, Dental, Vision coverage

401(k) with employer contribution

PTO

Job summary

Sagility is hiring Remote Customer Service Representatives for its healthcare-focused call center. You will handle inbound calls, resolve inquiries, and document interactions while maintaining a high standard of empathy and professionalism.

Requirements include at least 1 year in a call center, HS diploma, and reliable home internet. Competitive pay, paid training, and benefits after 90 days are offered in a remote work environment.

Qualifications

• Minimum of 1 year at a single job, preferably in customer service.
• Typing speed of at least 25 WPM.
• Strong communication and interpersonal skills.
• Comfort in a fast-paced, team-oriented environment.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with customers.
• Meet team goals for quality and customer satisfaction daily.

Skills

Call center experience

Typing 25 WPM

Clear communication

Proficiency with computer applications

Team-oriented

Education

High School Diploma

Job description

Sagility is hiring Remote Customer Service Representatives for its healthcare-focused call center. You will handle inbound calls, resolve inquiries, and document interactions while maintaining a high standard of empathy and professionalism.

Requirements include at least 1 year in a call center, HS diploma, and reliable home internet. Competitive pay, paid training, and benefits after 90 days are offered in a remote work environment.