Remote Healthcare Customer Support Specialist

Sagility; Orlando (FL); Remote; USD 40,116,000 - 42,981,000; Full time

Benefits offered by this job

Daily Pay

Health coverage

Dental

Vision

Life Insurance

Disability insurance

FSA

EAP

401(k)

PTO

Tuition Reimbursement

Job summary

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to join our remote call center team. You will handle incoming calls promptly, research inquiries, document call details, and communicate empathetically to ensure customer satisfaction.

What you bring: at least 1 year in a call center, 18+, a high school diploma, reliable home internet, and strong typing (25 WPM). The role offers competitive pay, paid training, health coverage after 90 days, and opportunities for

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent required.
• Minimum 1 year of experience in a call center or customer service role.
• Reliable attendance with no absences in the first 90 days.
• Typing speed of at least 25 WPM and good computer skills.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Communication

Call center experience

Typing 25 WPM

Education

High School Diploma or equivalent

Tools

Computer applications

Job description

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to join our remote call center team. You will handle incoming calls promptly, research inquiries, document call details, and communicate empathetically to ensure customer satisfaction.

What you bring: at least 1 year in a call center, 18+, a high school diploma, reliable home internet, and strong typing (25 WPM). The role offers competitive pay, paid training, health coverage after 90 days, and opportunities for