Remote Healthcare Call Center Specialist (24/7)

Conduent; Mesa (AZ); Remote; USD 18,548 - 26,416; Full time

Benefits offered by this job

Health benefits available from the first day

Paid time off accrued after 180 days

Potential eligibility for bonuses

Job summary

Conduent is seeking individuals for a remote customer service position focused on supplemental benefits. You will be responsible for managing inbound calls, providing timely solutions while navigating various systems. A high school diploma or equivalent is required, along with excellent communication and problem-solving skills.

The role includes a 3-week training session, and candidates must have a suitable home workspace. Benefits include health coverage from day one and potential bonuses.

Qualifications

• Availability to work weekends and a 24/7 schedule.
• High-speed home internet (minimum 25Mbps download, 10Mbps upload).
• Quiet, distraction-free workspace suitable for a home-office environment.

Responsibilities

• Handle inbound calls regarding supplemental benefits.
• Maintain a steady volume of 30–40 calls per day.
• Participate in a 3-week virtual training class.

Skills

Excellent verbal communication

Customer-service skills

Problem-solving abilities

Multi-tasking abilities

Education

High school diploma, GED, or college degree

Job description

Conduent is seeking individuals for a remote customer service position focused on supplemental benefits. You will be responsible for managing inbound calls, providing timely solutions while navigating various systems. A high school diploma or equivalent is required, along with excellent communication and problem-solving skills.

The role includes a 3-week training session, and candidates must have a suitable home workspace. Benefits include health coverage from day one and potential bonuses.