Remote Healthcare Call Center Associate

Conduent; Arizona; À distance; USD 18 752 - 26 708; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision benefits

Paid time off after 180 days

Eligible for bonus or incentive

Résumé du poste

Conduent is seeking a Healthcare Call Center Associate to work from home, managing telehealth-related inquiries through calls and emails. The ideal candidate will efficiently navigate multiple systems, conduct training, and meet communication standards.

Requirements include a high school diploma or GED and the ability to work weekends. The position offers a pay rate of $16.50 per hour and medical benefits from day one.

Remote work is full-time, with provided equipment and internet requirements.

Qualifications

• Handle telehealth phone calls and email inquiries.
• Conduct a three-week virtual training and a one-week nesting period.
• Navigate multiple systems with efficiency.

Responsabilités

• Manage a steady volume of incoming calls and emails related to healthcare inquiries.
• Provide accurate information and solutions while navigating multiple systems.
• Work weekends as needed.

Connaissances

Problem-solving skills

Multi-tasking

Clear communication

Typing speed of 40 words per minute

Formation

High school diploma, GED, or college degree

Description du poste

Conduent is seeking a Healthcare Call Center Associate to work from home, managing telehealth-related inquiries through calls and emails. The ideal candidate will efficiently navigate multiple systems, conduct training, and meet communication standards.

Requirements include a high school diploma or GED and the ability to work weekends. The position offers a pay rate of $16.50 per hour and medical benefits from day one.

Remote work is full-time, with provided equipment and internet requirements.