Remote Healthcare Call Center Rep - Baton Rouge

Gainwell Technologies; Baton Rouge (LA); Hybrid; USD 29,100 - 41,600; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Job summary

A healthcare technology company is looking for a Call Center Representative in Baton Rouge, LA. This role focuses on assisting healthcare professionals with billing and Medicaid inquiries. The ideal candidate will have strong communication skills, customer service experience, and proficiency in Microsoft Office. The position offers the flexibility of remote work with full-time hours, competitive pay, and comprehensive health benefits. Join a team dedicated to improving healthcare services while building your career with opportunities for growth.

Qualifications

• 1–2 years of experience in customer service or call center environment.
• Healthcare experience preferred.
• Proficiency in Microsoft Office applications is essential.

Responsibilities

• Handle a high volume of inbound provider calls.
• Communicate professionally to resolve issues.
• Accurately document and track interactions.

Skills

Oral communication

Written communication

Customer service

Multitasking

Problem-solving

Education

High School Diploma or equivalent (GED)

Tools

Microsoft Office

Job description

A healthcare technology company is looking for a Call Center Representative in Baton Rouge, LA. This role focuses on assisting healthcare professionals with billing and Medicaid inquiries. The ideal candidate will have strong communication skills, customer service experience, and proficiency in Microsoft Office. The position offers the flexibility of remote work with full-time hours, competitive pay, and comprehensive health benefits. Join a team dedicated to improving healthcare services while building your career with opportunities for growth.