Medicaid Call Center Pro: Care & Compliance

Revel Staffing; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off (PTO)

401(k) matching

Job summary

Revel Staffing is seeking a Call Center Associate in Baton Rouge, LA, to provide customer service support for healthcare programs. The ideal candidate will have experience in call centers or customer service, strong multitasking skills, and handle sensitive health-related information.

This role offers paid training and career development opportunities, along with benefits including medical, dental, and vision insurance.

Qualifications

• Some customer service or call center experience in healthcare, insurance, or government programs.
• Ability to work independently while meeting performance metrics and call resolution targets.
• Knowledge of Medicaid programs, elderly care, or disability services is a plus.

Responsibilities

• Deliver professional, prompt, and courteous customer service for Medicaid inquiries.
• Gather and verify necessary information from patients and caregivers.
• Identify and document issues for timely resolution.

Skills

Multitasking

Communication Skills

Microsoft Office Suite

Customer Service

Problem-solving

Education

High school diploma or GED

Associate’s degree

MediClear certification or equivalent

Job description

Revel Staffing is seeking a Call Center Associate in Baton Rouge, LA, to provide customer service support for healthcare programs. The ideal candidate will have experience in call centers or customer service, strong multitasking skills, and handle sensitive health-related information.

This role offers paid training and career development opportunities, along with benefits including medical, dental, and vision insurance.