Remote Healthcare Billing & Insurance Support Specialist

RevCycle, Inc. (Healthcare Business Services, Inc.); Austin (TX); À distance; USD 36 000 - 48 000; Plein temps

Résumé du poste

RevCycle, Inc. (Healthcare Business Services, Inc.) is hiring a Customer Service Representative to resolve complex billing and insurance inquiries via calls and written communication.

You will offer payment options, document interactions, and work from a company office or home office environment, with emphasis on accuracy and patient empathy. Responsibilities include handling inbound/outbound calls, clarifying billing details, and ensuring compliant processing of payments.

Qualifications

• Call center experience in a healthcare setting is preferred.
• Strong written and verbal communication skills required.
• Familiarity with medical billing and insurance concepts is a plus.

Responsabilités

• Handle inbound and outbound calls from patients, law offices, insurance companies, and other entities to resolve billing and insurance issues.
• Explain deductibles, co-insurance, co-pays, denials, and charge disputes clearly and accurately.
• Offer payment options and assist with processing payments in accordance with client guidelines.
• Maintain accurate notes in systems and follow scripts while complying with policies and HIPAA.

Connaissances

Call center experience

Healthcare customer service

Formation

High School diploma

Description du poste

RevCycle, Inc. (Healthcare Business Services, Inc.) is hiring a Customer Service Representative to resolve complex billing and insurance inquiries via calls and written communication.

You will offer payment options, document interactions, and work from a company office or home office environment, with emphasis on accuracy and patient empathy. Responsibilities include handling inbound/outbound calls, clarifying billing details, and ensuring compliant processing of payments.