Remote Healthcare Billing & Insurance Specialist

RevCycle, Inc. (Healthcare Business Services, Inc.); Kansas; Remote; USD 21,000 - 30,000; Full time

Job summary

RevCycle, Inc. (Healthcare Business Services, Inc.) is hiring a Customer Service Representative to resolve billing and insurance inquiries, offer payment options, and process payments.

You will handle calls from patients and other entities, document actions, and work in a home office or Marshfield, WI office with minimal supervision. The role emphasizes accuracy, empathy, and adherence to client policies while meeting KPI targets such as calls handled per hour, payment resolutions, and call

Qualifications

• Prior call center and healthcare customer service experience preferred.
• Familiarity with medical billing and insurance concepts preferred.
• Strong written and verbal communication and grammar.

Responsibilities

• Handle inbound/outbound calls and written inquiries to resolve billing and insurance issues.
• Provide payment options and assist with payment processing.
• Navigate multiple systems to document interactions and resolve accounts.

Skills

Call center experience

Healthcare knowledge

Clear communication

Typing

Multi-system navigation

Education

High School Diploma

Tools

Artiva

Cerner Soarian

EPIC

Job description

RevCycle, Inc. (Healthcare Business Services, Inc.) is hiring a Customer Service Representative to resolve billing and insurance inquiries, offer payment options, and process payments.

You will handle calls from patients and other entities, document actions, and work in a home office or Marshfield, WI office with minimal supervision. The role emphasizes accuracy, empathy, and adherence to client policies while meeting KPI targets such as calls handled per hour, payment resolutions, and call