Remote Healthcare Admin Coordinator

Optum; Plymouth (MN); Remote; USD 25,000 - 44,000; Full time

Job summary

Optum is seeking a full-time remote worker to support letter processing and client communications. The position offers 40 hours per week with 8-hour shifts within CST business hours and occasional overtime.

Training is provided for 12 weeks, with telecommuting expectations outlined in the company's policy. Responsibilities include drafting NOA/NOE letters, proactive client outreach, and ensuring compliance with regulatory standards.

Qualifications

• High School Diploma / GED OR equivalent work experience.
• Must be 18 years of age or older.
• Experience using Microsoft Outlook, Word, and Excel.
• Ability to learn new computer system applications.
• Flexibility to work outside standard hours due to business needs.
• Ability to work full-time (40 hours/week) with 8-hour shifts, 8:00am–7:00pm CST, Monday–Friday.

Responsibilities

• Drafts NOA and NOE letters for government and commercial clients.
• Makes outbound calls to retrieve letters for clients.
• Adheres to client, regulatory and accreditation requirements.
• Demonstrates product knowledge to select the correct letter template.
• Meets productivity, adherence and quality standards.
• Other duties as assigned by manager or director.

Job description

Optum is seeking a full-time remote worker to support letter processing and client communications. The position offers 40 hours per week with 8-hour shifts within CST business hours and occasional overtime.

Training is provided for 12 weeks, with telecommuting expectations outlined in the company's policy. Responsibilities include drafting NOA/NOE letters, proactive client outreach, and ensuring compliance with regulatory standards.