Remote Healthcare Administrative Coordinator

UnitedHealth Group; Plymouth (MN); Remote; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group offers a National Remote position for a full-time customer service professional. The role requires flexibility to work 8-hour shifts between 8:00 am and 7:00 pm CST, with occasional overtime.

It includes 12 weeks of paid training and the opportunity to contribute to improving health outcomes from a remote location. The role emphasizes outbound client communication, adherence to regulatory standards, and accurate documentation.

Qualifications

• High School Diploma or GED or equivalent work experience.
• Must be 18 years of age or older.
• Experience with Microsoft Outlook, Word, and Excel.

Responsibilities

• Draft NOA and NOE letters for government and commercial clients.
• Make outbound calls to client customers to retrieve letters.
• Adhere to client, regulatory and accreditation requirements for letter documentation.
• Select appropriate letter templates based on services and actions in the case.
• Meet productivity, adherence, and quality standards.
• Perform other duties as assigned by manager or director.

Skills

Strong communication

Problem solving

Education

High School Diploma / GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

UnitedHealth Group offers a National Remote position for a full-time customer service professional. The role requires flexibility to work 8-hour shifts between 8:00 am and 7:00 pm CST, with occasional overtime.

It includes 12 weeks of paid training and the opportunity to contribute to improving health outcomes from a remote location. The role emphasizes outbound client communication, adherence to regulatory standards, and accurate documentation.