Remote Clinical Administrative Coordinator

UnitedHealthcare; Albuquerque (NM); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Telecommuting from anywhere in the U.S

Competitive benefits package

Flexible schedule

Job summary

UnitedHealthcare is hiring a Clinical Administrative Coordinator to support our clinical team and ensure positive member and provider interactions. This role involves live outreach, educating people about program benefits, and handling cases with care and accuracy.

Working in a fast-paced environment, you will manage intake, document processing in medical management systems, and coordination with hospitals and clinics. Remote work from anywhere in the U.S. is available for this role.

Qualifications

• High School Diploma or GED is required.
• 2+ years of healthcare industry experience.
• 6+ months of customer service experience.
• Must reside in New Mexico.

Responsibilities

• Manage administrative intake of people with UnitedHealthcare insurance and complete required documentation in medical management systems.
• Adhere to turnaround times based on product, request type, and regulatory requirements.
• Collaborate with hospitals, clinics, facilities and the clinical team to manage service requests from members/providers.
• Process referrals and prior authorizations, including intake, notification, and census roles.
• Assist clinical staff with setting up documents/triage cases for Clinical Coverage Review.
• Handle inquiries from members/providers and provide resolution.
• Complete special projects and reach out to DSNP or Medicaid members.
• Participate in occasional call campaigns and other duties as assigned.

Skills

Customer service

Multitasking

Healthcare experience

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

UnitedHealthcare is hiring a Clinical Administrative Coordinator to support our clinical team and ensure positive member and provider interactions. This role involves live outreach, educating people about program benefits, and handling cases with care and accuracy.

Working in a fast-paced environment, you will manage intake, document processing in medical management systems, and coordination with hospitals and clinics. Remote work from anywhere in the U.S. is available for this role.