Remote Care Coordination Specialist

Optum; Tempe (AZ); Híbrido; USD 25.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical plan

Dental insurance

Vision insurance

Life insurance

401(k) plan

Employee stock purchase plan

Education reimbursement

Employee discounts

Employee assistance program

Referral bonus

Descripción de la vacante

Optum is seeking a Clinical Administrative Coordinator for a remote/office-based role requiring 1 day onsite in Tempe, AZ. The candidate will handle outbound outreach to high-risk members, schedule RN/SW visits, post-discharge appointments, and coordinate transportation and lab visits to ensure timely care transitions.

The role requires a High School Diploma or GED and 2+ years in healthcare admin support; bilingual Spanish/English is a plus. Telecommuting applies per policy.

Formación

• High School Diploma/GED required.
• 2+ years of experience providing administrative support in healthcare, medical office, and/or health insurance environment.

Responsabilidades

• First outreach to newly identified high-risk members; explains the program and books the first RN or Social Worker visit.
• Schedules post-discharge visits and confirms the visit happens within 7 days.
• Books PCP, specialist and lab appointments; arrange transportation, DME delivery, and home health starts.
• Tracks referrals to closure and flags stalled ones to the RN or Social Worker.
• Collects documents for Medicaid/LIS applications and D-SNP recertification under Social Worker's direction.
• Keeps contact information and outreach attempts current in the care management platform.

Conocimientos

Strong phone skills

Bilingual (Spanish/English)

Care coordination experience

Scheduling experience (healthcare)

Educación

High School Diploma or GED

Descripción del empleo

Optum is seeking a Clinical Administrative Coordinator for a remote/office-based role requiring 1 day onsite in Tempe, AZ. The candidate will handle outbound outreach to high-risk members, schedule RN/SW visits, post-discharge appointments, and coordinate transportation and lab visits to ensure timely care transitions.

The role requires a High School Diploma or GED and 2+ years in healthcare admin support; bilingual Spanish/English is a plus. Telecommuting applies per policy.